ISO 20000-1:2011 ConsultantsISO 20000-1:2011 Certificate
ISO/IEC 20000 is the renowned international standard for IT Service Management. ISO/IEC 20000 standard is for organizations involved with for IT Service Management. ISO/IEC 20000 standard was released in 2005 based on the IT Infrastructure Library and was updated in 2011. ISO/IEC 20000 standard allows implementation of proven best practice in IT management and help organizations in achieving continual improvement in IT Service Management.
ISO/IEC 20000 Standard is available mainly in two parts ISO/IEC 20000-1 and ISO/IEC 20000-2. ISO 20000-1 is the certifiable part and is know as Specification for Service Management System. ISO 20000-2 i.e. the second part is referred to as Code of practice for Service Management System, and describes about the best practices, and the requirements of Part 1.
Benefits of ISO 20000 Standard
ISO/IEC 20000 has become a standard for IT service providers across the globe Standard for IT Services providers.
Organizations can use ISO 20000 to their IT Service Management. They can use ISO 20000 to improve IT Service Management. And it can be used as a confidence booster for clients of an IT Service Management organization. ISO 20000 Standard provides a complete framework for IT Service Management.
Common benefits by organizations observed while implementing ISO 20000:
Service consumer organizations can be assured about the fulfillment of their requirements from Service Provider Organizations having ISO 20000.
Helps in developing uniformity in the processes, activities and implementations, thus improving success percentage.
Having ISO 20000 Standard demonstrate the capability in handling the IT Service Management activities from initiation, design, development, transition, delivery and closure.
Helps in continuous improvement of the Service Management activities of the organization by continuous monitoring, measurement, review and improvement of Service Management processes.
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